- Shipping area:
Currently we only ship to the United Kingdom.
- Shipping fee:
For the orders equal to or over £25 to the UK, free shipping is provided.
For the orders less than $£25 to the UK, the shipping fee is £4.99.
- Delivery time:
After your order payment confirmation, we will send the parcel usually in 1-2 business days. It usually takes about 3-5 business days for you to receive it.
- Shipping address change:
Please kindly contact our customer service by Email firstname.lastname@example.org within 12 hours. Otherwise, the item will be shipped to the original address and you have to contact the carrier directly yourself.
- Shipping track
Once your parcel is shipped, we will send you an Email with tracking info and link, you can check it yourself afterwards. If you do not receive this Email, please contact our customer service.
- Shipping issues
If you received a wrong item or the item is missing, please contact our service team within 7 days after the issue happens. We will correct any order errors as soon as possible.